Friday, November 11, 2011

Capability Management in Human Resources


INTRODUCTION

Human Resource Management (HRM, HR) is the management of an organization's employees. While human resource management is sometimes referred to as a "soft" management skill, effective practice within an organization requires a strategic focus to ensure that people resources can facilitate the achievement of organizational goals. Effective human resource management also contains an element of risk management for an organization which, as a minimum, ensures legislative compliance.

WHAT IS CAPABILITY MANAGEMENT? HR Capability Management is a process that helps to map the people (resources) with an organization’s goal (requirement). On one part HR CM is more outlined towards resources - understanding people, people management, assessing people skills and capability, personal goals and needs, past experience, future plans and prospects, overall psychological structure of the person as a human being and as a resource of the company, while on the other part it is the understanding of the requirements - company’s structure, policies, goals, short-term and long-term strategies, requirements of people resources, skills, complexities of these skills and relevant learning path, aligning skills with resources and identifying the complexities involved, availability of skills, training, costs involved or benefitted, short-term and long-term benefits with respect to skills, resources, training and company culture. 

Combining both these parts into a model provides a capability management framework for the company wherein both the parts (resources and requirements) are mapped relevantly with requirements being the goal and resources being the goal achievers.
The HR Capability Framework aims to provide a clear pathway for development for HR professionals as well as people with people and supervisory responsibilities. It does this through providing a structure for developing specific areas for skills and knowledge and for professional accreditation.

The Framework comprises of three interlinked elements:
  • HR Capability Model – outlining seven key HR and people management capabilities and supporting descriptors
  • HR Capability Structure – a career progression pathway through which individuals can develop from entry to senior roles
  • HR Capability Structure and supporting Professional Development Guide – a professional recognition pathway from entry to senior levels.
Human Resource personnel, who manage or supervise people, will find value in using the HR Capability Framework. People management capabilities are not confined to one occupational area exclusively; the Framework is broad enough to meet all needs.
It assists you to identify your current capability strengths and future capability needs, regardless of where you are in your career.

The seven capabilities that make up the HR Capability Model, that are the focus of training and development, are:

Capability
Descriptor
Designing an organization for the future
Designs and enhances effective people management practices to position the Tasmanian State Service for the future
Advancing culture and change
Facilitates change and advances Tasmanian State Service culture that is focussed on delivering quality services for Tasmanians
Leading and maintaining productive relationships
Identifies and responds to service demands and maintains positive and progressive relationship
Designing and contributing to workforce structures and its performance
Builds and advances organisational capability through high performing people
Being an expert practitioner
Applies expert people knowledge to the organisation
Being Credible
Exercises influence and provides high level people advice to advance the organisation
Understanding and applying the “service” values
Delivers quality people services to the organisation and to the State Service




Benefits
¨  A streamlined and established HR capability management thereby confirms :
¤  Existence of symmetry and balance in capability levels and complexity levels.
¤  Best fits between resources and requirements as an individual or as a team or in respect to a project, department, domain or a business.
¤  Innovation in approach to work, training methodologies, building skill sets, building resources for long term relationship with the company with valuable skills.
¤  Cost benefits in high skill based training and peer development.

Extended benefits:
¤  A defined career path for resources within the organization, higher satisfied employees in respect to learning and development.
¤  Scope for cross-domain specialization for the company and cross-cultured resources within the company.
¤  Unified approach to performance management, capability management being the key parameter for it.
¤  Scope to scale employee assessment in form of valuable & identifiable tangible metrics and data and thereby correctly identify valuable resources.
¤  And many more….. 

Pre-requisite Qualities of an HR
¨  Good people management skills
¨  Un-biased approach towards resources and requirements.
¨  Strong Analytical ability
¨  Innovative approaches to identify correct CM metrics and correctly map resources & requirements to identify best-fits.
¨  Cost benefit mindset to evaluate process, models and frameworks being effective to the company and its goals.
¨  Humor and off-the-shelf approach towards life to identify the lively aspects of workplace, company and its resources.

HR Capability Management Revisted




No comments:

Post a Comment